Privacy Policy
Effective Date: July 31, 2026
This Privacy Policy describes how The Outside Scoop (“Outside Scoop,” “we,” “our,” or “us”) collects, uses, discloses, and protects information when you visit https://outsidescoop.com or otherwise interact with our website or services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Contact us through our website
- Submit a general inquiry
- Request an ice cream truck booking
- Submit a franchise inquiry
- Apply for franchise information
- Submit a donation request
- Contact a participating franchise location
- Subscribe to our email newsletter
- Purchase merchandise through our online store
Depending on the interaction, we may collect:
- Name
- Email address
- Phone number
- Mailing address
- Shipping address
- Company or organization name
- Event information
- Franchise application information
- Donation request details
- Communications with us
- Any other information you choose to provide
Merchandise Orders
Our online merchandise store is powered by WooCommerce.
When you place an order, we collect information necessary to:
- Process your order
- Ship products
- Provide customer support
- Communicate regarding your purchase
- Maintain business and tax records
If you choose to create a customer account, you are responsible for maintaining the confidentiality of your login credentials.
Payment Information
Payments made through our online store are securely processed by Stripe.
Outside Scoop does not store your complete payment card information on our servers. Payment information is collected and processed directly by Stripe in accordance with Stripe’s privacy practices and security standards.
Online Ice Cream Orders
Our website may provide links to DoorDash for online ordering.
When you choose to order through DoorDash, you leave the Outside Scoop website. Orders placed through DoorDash are governed by DoorDash’s Privacy Policy and Terms of Service. Outside Scoop is not responsible for DoorDash’s privacy practices.
Event Bookings
Ice cream truck bookings and certain scheduling services are facilitated through Square.
Information submitted through Square is processed according to Square’s privacy practices.
Location Information
With your permission, we may use your approximate location to:
- Locate the nearest Outside Scoop truck
- Display nearby retail partners
- Find the closest participating franchise
- Improve your browsing experience
Location services are optional and may be disabled through your browser or device settings.
Automatically Collected Information
Like most websites, we automatically collect certain technical information when you visit our site, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referring websites
- Approximate geographic region
- Date and time of visits
This information helps us improve our website, diagnose technical issues, analyze traffic, and maintain security.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Maintain secure sessions
- Analyze website traffic
- Measure website performance
- Support marketing efforts
- Improve user experience
Most web browsers allow you to control cookies through your browser settings. Disabling cookies may affect certain website functionality.
Google Analytics
We use Google Analytics to understand how visitors use our website.
Google Analytics may collect information including:
- Website usage
- Pages visited
- Session duration
- Device information
- Approximate location
- Traffic sources
This information helps us improve our website and services.
You can learn more about Google’s privacy practices by visiting Google’s Privacy Policy.
You may also opt out of Google Analytics using Google’s Browser Add-on.
Email Marketing
We use Brevo to manage email newsletters and marketing communications.
If you choose to subscribe, we may send:
- Promotions
- Product announcements
- Company news
- Event updates
- Seasonal offerings
- Special offers
You may unsubscribe at any time by clicking the unsubscribe link contained in any marketing email.
Embedded Content
Our website may include embedded third-party content or services, including:
- Google Maps
- YouTube videos
- Social media content
Embedded content behaves as if you visited the third-party website directly and may collect information according to that provider’s privacy practices.
Contact Forms
Our website includes forms for:
- General inquiries
- Customer support
- Event bookings
- Franchise opportunities
- Donation requests
- Business partnerships
- Contacting participating franchise locations
Information submitted through these forms is used solely to respond to your request or provide requested services.
Certain Outside Scoop locations are independently owned and operated franchises. If you submit a form directed to a specific franchise location, your information may be shared with that franchise solely for the purpose of responding to your inquiry.
How We Use Your Information
We may use your information to:
- Respond to inquiries
- Process merchandise orders
- Ship products
- Schedule events
- Coordinate truck bookings
- Evaluate franchise inquiries
- Review donation requests
- Connect you with nearby locations
- Send requested communications
- Send marketing emails (where permitted or requested)
- Improve our website and services
- Analyze website usage
- Detect fraud and maintain security
- Comply with legal obligations
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share information with trusted service providers who assist in operating our business, including providers for:
- Website hosting
- WooCommerce
- Stripe
- Square
- Brevo
- Google Analytics
- Google Maps
- Shipping carriers and fulfillment providers
- Technology support services
These providers receive only the information reasonably necessary to perform services on our behalf.
We may also disclose information:
- To comply with applicable law
- To respond to legal requests
- To protect our rights or property
- To investigate fraud or misuse
- In connection with a merger, acquisition, financing, or sale of company assets
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.
Our website uses industry-standard HTTPS/SSL encryption to protect information transmitted between your browser and our website.
Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Complete transactions
- Maintain business records
- Meet tax and legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, we take reasonable measures to securely delete or anonymize it.
Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where applicable
- Opt out of marketing communications
- Manage cookie preferences
- Disable location sharing through your device or browser
To exercise these rights, please contact us using the information below.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:
- Know what personal information we collect
- Request access to your personal information
- Request deletion of personal information
- Request correction of inaccurate personal information
- Exercise applicable privacy rights without discrimination
Outside Scoop does not sell or share personal information for cross-context behavioral advertising as those terms are defined under applicable California law.
Do Not Track
Some web browsers offer a “Do Not Track” feature. Because there is not currently a universally accepted standard for responding to these signals, our website does not currently respond to Do Not Track browser requests.
Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Third-Party Websites
Our website contains links to third-party websites and services, including DoorDash, Stripe, Square, Google, and other providers.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will revise the Effective Date at the top of this page. Your continued use of the website after changes become effective constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
The Outside Scoop
Website: https://outsidescoop.com